Joining the Pack

The Big Bad Woof is committed to providing a good work environment for all of our employees.....what could be better than working with animals all day and helping to improve their lives?

Even though we are a small independent retail store, we are committed to providing a safe and pleasant work environment for our staff, fair wages, and employee benefits including merchandise discounts, and Health Care and Retirement Benefits.

Join the B Corp Community

Sales Associate

We are looking for the perfect combination!  A sales associate who is full of spunk, product knowledge, and great customer service skills. 

A qualified candidate must be flexible with scheduling.  This position may require days, nights, weekends and holidays.  Some duties include:

Customer Service

  • Greet all customers and be attentive to them as needed to answer questions regarding the store and its merchandise.
  • Direct customers by escorting them to racks and shelves; suggesting items.
  • Advice customers by providing information about merchandise.
  • Help customers make selections by building customer confidence by offering opinions.
  • Be able to assist and offer suggestions based on customer’s needs.
  • Assist customers with their packages, if needed.
  • Contact customers when special orders have arrived. 


  • Be aware of people in the store and recognize security risks and thefts.
  • Ensure a safe work environment; following all safety guidelines.
  • Take immediate action to address any safety concerns that could put a staff member, customer or the organization at risk.
  • Clean up immediately after pet accidents in the store.  


  • Shelves and racks should be dusted/wiped down when needed.
  • Sweeping, vacuuming and mopping should be done daily prior to closing.
  • Responsible for breaking down cartons, preparing them for recycling, and placing them outside for pickup as boxes are emptied. 
  • All trash should be taken to the dumpster at store closing.


  • Assume the duties of the Receiving/Stock clerk when needed.
  • Note items to be reordered or replenished on the stock shortage form
  • Label incoming inventory and arrange and display merchandise to promote sales.  This also includes re-labeling merchandise as needed.
  • Organize merchandise on the sales floor sot that it is neat and orderly, properly faced, and note items to be reordered or replenished on the stock shortage sheets.
  • Pull items that are missing labels or tags and prepare new labels for re-display.
  • Pull damaged merchandise and note for the manager-on-duty (MOD).
  • Re-stocking should occur consistently during each shift.

Qualifications & Requirements:

To perform this job successfully, an individual must be able to perform each essential duty and task satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required: 

  • High school diploma or equivalent.
  • 1 – 2 years customer service experience preferred.
  • Confidence working in a fast-paced environment.
  • High-energy and ability to multi-task.
  • Positive / flexible attitude.
  • Commitment to the mission, values, goals and success of The Big Bad Woof.
  • Knowledge of animal breeds, behavior, pet foods, nutrition and pet supplies helpful.
  • Must be able speak and write in English.
  • Basic math and computer skills a must.
  • Flexible schedule.

If you are qualified please submit your application and/or resume and cover letter to:

BBWoof, DC Benefit Corp
PO Box 5633
Takoma Park, MD 20913
Attn: Human Resources